What does BQ and CBQ mean in the Call category?

When looking at this call classification, what does BQ and CBQ mean?

Answer:

"BQ" stands for "Bad Quality" and it means that at least 1 MOS score was below the threshold that you established.

"CBQ" stands for "Continuous Bad Quality" and it means that several MOS samples in the call were below your threshold.  

You can adjust the thresholds in the LML setting here:

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